Customer support
Support from the people who developed your system
Customers with Maass systems have a support channel separate from sales, directly with our technical team.
To speed things up
What to tell us when you contact support
With this information, the technical team understands the case faster.
- 1
Facility and city
Name of the facility or customer and where it is located.
- 2
System
Temperature monitoring, flow, drying or other, and which silo, route or equipment.
- 3
What is happening
Message on screen, odd reading, equipment not responding.
- 4
Photo or video
An image of the screen or panel helps a lot with the diagnosis.
Not a Maass customer yet?
Support is dedicated to Maass systems. To learn about our solutions or upgrade the system you have today, talk to our sales team.